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iPhone Service

If you're experiencing any issues with your iPhone such as hardware related issues, software behaviour issues, or, if it has been accidentally damaged. We can repair it, and solve the issue.

Hardware failures experienced during normal use, will be covered by Apple's limited warranty for a period of 12 months from the original purchase date. We honour Apple's Limited warranty, AppleCare+ and, any active repair quality program.

If you are experiencing software or usuability issues we can provide support. Please note, this type of support are not covered by Apple's limited warranty, or AppleCare+, and will be subject to our minimum support fee. 

If your iPhone has physical damage the Apple limited warranty will not cover the failure. If you have purchased AppleCare +, coverage may be available. Please see us in store for details.

Three steps before you bring your iPhone in for service

  1. Have your Apple ID and password ready.

  2. Back up your iPhone

  3. Update to the latest version of iOS

    For detailed instructions please watch this video.

    Please note, failing to have your iPhone ready for service may delay or prevent us from performing a repair to your iPhone.

Before you arrive for your appointment at an Apple Store or Apple Authorized Service Provider, follow these steps to prepare your device for repair. If your device won't turn on or respond, finish as many steps as possible.

Disabled iPhone

Follow these steps if you've forgotten your passcode, or if a message says that your device is disabled

iPhone X Multi-Touch Issues

Some iPhone X displays may experience touch issues due to a component that might fail on the display module.

iPhone 11 Multi Touch issues

iPhone 11 Display Module Replacement Program for Touch Issues

iPhone Back Up

iPhone data recovery

 
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If your iPhone has failed and you can't access your family photos or other important data, we can help get them back. Logical data recovery is available for $129