iPad | iPad Pro Service

If your iPad or iPad Pro has failed, or has experienced an unfortunate mishap, we can help. For additional help please read the information below. When you’re ready, or have further questions, please drop by our office. We can help resolve the failure.

 
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If your iPad issue is covered under Apple warranty, you won't pay a fee. 

Otherwise, repairs are considered out of warranty (and not covered) when:

     •     Your iPad is over one year old.

     •     Your iPad screen gets broken accidentally.

     •     Your iPad has other accidental damage or issues caused by unauthorized modifications. 


If your iPad issue isn’t covered, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+ coverage. AppleCare+ includes two incidents of accidental damage. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee.

Before you bring in you iPad, two things need to be taken care of.

1- Please make sure you have all of your important data backed up. options to back up your iPad are using iCloud or to your computer using iTunes. for additional information about back up please see Apple’s service back up article..

2- Please have your Apple ID and password available to disable the Find My iPad security feature. this must be completed before we can accept you iPad in for service. If you need help, please see Apple’s FMiP service article.